Terms and conditions

Terms and conditions

This page settles terms and codition for acces the website www.mandala-Journeys.ro.

This page sets out the terms you may use on this site www.mandala-Journeys.ro.

Use of our website includes access as a guest or a registered user, browsing or registering to use our website. The privacy policy  is part of the terms of use of our website. References to “us”, “us”, “ours” refer to Mandala Travel and “you” and “yours” are for you, the website user.

Information about us

We are a non-VAT company SRL registered in Giurgiu, Giurgiu county with the sole registration number 40621414, our address being Bd. Bucuresti, bl. 66 / 1D, Ap. 52. The safest way to contact us is at the email address : sayhello@mandala-journeys.ro. We hold the tourism license for tour operators with the number: Our VAT number is 108 2168 35. We are a fully licensed tour operator and we hold an air travel organizerorganizeri license (ATOL no. 2582) issued by the Civil Aviation Authority.

Your use of the site

You may use our website only for lawful purposes. You may not use our website in any way that is illegal or fraudulent.

You also agree not to interfere with, damage or disrupt any part of our website, any equipment or network on which our website is stored; or any software used in providing our site.

You are responsible for making all arrangements to access our site. You are also responsible for ensuring that all persons accessing our website through your internet connection are aware of and comply with these terms of use and other applicable terms and conditions.

If we determine that a breach of these terms has occurred, we may take any action we deem appropriate, including the immediate, temporary or permanent withdrawal of your right to use our Website; further legal action against you; and / or disclosure of such information to law enforcement authorities, as we reasonably deem necessary.

By using our website, you agree to these terms of use. If you do not agree to these terms, please do not use our website.

Account and password

If you choose or are provided with a user identification code, password or any other information as part of our security procedures, you must treat this information as confidential.

You must not disclose it to any third party.

We have the right to deactivate any user identification code or password, regardless of whether it is chosen by you or assigned by us, at any time, if, in our reasonable opinion, you have not complied with any provision of these terms.

If you know or suspect that anyone other than you knows your ID or password, you must notify us immediately by email at sayhello@mandala-journeys.ro to call the phone number displayed on the website.

Intellectual property rights

We own or grant all intellectual property rights on our site and in the material published on it. These works are protected by copyright laws and treaties around the world. All these rights are reserved. You are permitted to print copies and download excerpts from our site for your personal use, provided you do not modify the copies in any way. You can draw the attention of others to the materials posted on our site.

You must not modify the paper or digital copies of the materials that you have printed or downloaded in any way, and you must not use illustrations, photographs, video or audio sequences, or any graphics other than any accompanying text. Any use of the extracts from the Website, other than in accordance with this clause, for any purpose, is prohibited.

Our status (and that of any identified contributors) as authors or content on our website must always be recognized.

If you upload any copyrighted material (including photos) to our website, it is your responsibility to obtain permission from the copyright owner.

The general conditions for booking and purchasing services on the website www.mandala-journeys.ro.

Any reservation made on the site will be considered as your intention to purchase a certain tourist product or service. If your request / reservation is compliant, it will be accepted, and you will receive a transactional confirmation email from us. The contract for the sale of tourist services packages and travel documents will be sent to you by the company’s sales consultants.

All tourist services displayed on the site can be booked automatically or on request, depending on the availability of our partners (hoteliers and / or passenger transport operators).

The terms and conditions of our partners who will provide the services you purchase (including the passenger transportation rules imposed by the airlines) will apply in addition to the Terms and Conditions of this Site. The terms of our partners may include provisions regarding various payment procedures, obligations, cancellations, changes to reservations and refunds (if any) or other restrictions. Some airlines may charge additional fees. MANDALA TRAVEL SRL is not responsible for the costs that may occur during transfers from one airport / terminal to another. Some hotels may also collect various local taxes.

Cancellations / Modifications The
cancellation or modification of the reserved or purchased service will be made according to the Terms and Conditions of each Supplier / partner. If you wish to cancel or modify a reserved or purchased service, it is your responsibility to inform in writing at sayhello@mandala-journeys.ro or by phone MANDALA TRAVEL SRL about your intentions.

In some cases you may not be able to cancel / modify certain tourist services or you will have to comply with certain requirements for these actions. MANDALA Travel SRL or the Supplier accepts all forms of written requests. MANDALA Travel SRL or the Supplier cannot cancel / modify the tourist service before receiving your firm request. You can cancel your reservation through the Site in accordance with the terms and conditions of the Provider.

In the event of modification of a reservation (including, but not limited to: cancellations, refunds, name changes), MANDALA Travel SRL reserves the right to apply certain fees to cover administrative costs that may result from this action. These fees differ from the fees charged directly by the Supplier.

Our site changes regularly

The main purpose of our site is to provide information and booking facilities for travel destinations and associated products and services from time to time. We may update our website from time to time and change the content at any time. Any of the materials on our site may be current at any time, and we have no obligation to update that material. We do not guarantee that our website will be available 24/7 or that any content on it will not be free of errors or omissions. We reserve the right to withdraw or modify our website or parts thereof without prior notice.

Our responsibility

The suggestions, information, opinions and advice contained on our website are provided without any warranty, condition or guarantee as to the accuracy and general information unless the Terms and Conditions of Booking apply. It is not intended to be based on advice that you should rely on. Any opinions submitted by users of our site do not reflect our views and opinions. All travel packages and associated products are subject to availability.

To the extent permitted by law, we expressly exclude:

– all conditions, warranties, representations and other terms that might otherwise be implied by statute, common law or the law of fairness – any liability for any claim, loss, claim or damages of any kind (whether such claims, losses, claims or damages were foreseeable, known or otherwise) arising out of or in connection with your use of our Site or the information, content or materials included on this website and any communication sent by us or any communication sent by you through Internet.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence (or that of our employees, agents or directors); fraud or fraudulent misrepresentation; or any liability that cannot be limited or excluded by law.

If you are a business user, we will not be liable to you for any loss of profit, sales, business or revenue, interruption of business, loss of anticipated savings, loss of business opportunity, goodwill or reputation or any indirect or subsequent loss or damage.

If you are a consumer user, please note that we offer our website for home and private use only. You agree not to use our Website for commercial or business purposes and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial of service attack or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary materials in due to the use of our website or the downloading of any content from it or any related site.

Your reviews and contributions to our Community

You are invited to submit reviews and contributions to our online community. If you contribute content to our Community, you agree to grant us a non-exclusive, royalty-free license to publish and use all of your materials in any way, at any time on our site and for marketing purposes. You will remain the owner of the copyright in any material presented. You also agree to indemnify us against any claims and debts (including legal fees) arising from your contribution to our website. If you are a consumer, this means that you will be liable for any loss or damage we suffer as a result of violating these Terms.

Any content you upload to our website will be considered non-confidential and unpatented and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose. We have the right to disclose your identity to any third party who claims that any content posted or uploaded to our Site is an infringement of their intellectual property or their right to privacy.

We will not be liable or liable to any third party for the content or accuracy of any content posted by you or any other user of our website.

Connecting to our site

You may link to our website, provided that you do so in a fair and lawful manner and do not damage our reputation or take advantage of it, but you must not establish a link in a manner that suggests any form. of association, approval or approval on our part if it does not exist.

We reserve the right to revoke the connection permission without notice.

Links on our site

If our website contains links to other sites and online resources provided by third parties, those links are provided for your information and interest only. We have no control over the content of such sites or resources, and accepts no responsibility for them or for any loss or damage that may result from their use by you. Your use of the websites and third party resources is at your own risk.

amendments

We may revise these Terms at any time by modifying this page. You should check this page from time to time to take note of any changes we have made, as they are binding on you. Your continued use of our website will be an acknowledgment of your agreement to the revised Terms.

Your concerns

If you have any concerns about the material that appears on our site or you want to use the content on our site, other than those mentioned above, please contact sayhello@mandala-journeys.ro or by using any methods detailed our Contact page (link to page).

Personal data

  • What information do we collect: name, surname, telephone number, home address, e-mail address, series and no. identity card, series and no. passport, CNP, IP, date of birth, age of children, trade union membership, place of work, company name (if applicable), VAT registration number (if applicable).
  • How we use your data: for business and administrative purposes (especially to contact you and to process orders you place on our site), to fulfill our contractual obligations, to promote goods and services and in connection with our legal rights and obligations.
  • Disclosure of user data to third parties: the minimum necessary to fulfill our contractual obligations to you – hotel service providers, transport, tourism, business operation, compliance with legal obligations.
  • How your data is secured: by using technical and organizational solutions such as: storing information on secure servers, encrypting data transfers to and from our servers using SSL technology, encrypting on-site payment transactions using SSL technology, allowing access to your personal data only when necessary, encryption of personal data, encryption of emails, pseudonymization and / or anonymization of personal data.

The users of the site www.mandala-journeys.ro can exercise their rights provided by Regulation (EU) 2016/679 (General Regulation on data protection), respectively:

  • the right to access data and receive information on its use;
  • the right to request the correction and / or completion of information (the right to rectification);
  • the right to request the deletion of data (the right to be forgotten);
  • the right to restrict the use of data;
  • the right to receive data in a portable format;
  • the right to oppose data processing;
  • the right to withdraw consent for data processing;
  • the right to appeal to a supervisory authority.
  • by sending a request to the e-mail address: sayhello@mandala-journeys.ro

For details regarding the processing of personal data by MANDALA TRAVEL SRL , you can access the website www.mandala-journeys.ro, section Privacy Policy .

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